Revolution Casino Privacy Policy
Revolution Casino respects the privacy of every person who visits our website, creates an account, or uses our gaming services. This Privacy Policy explains what information we collect, why we process it, how we protect it, and the choices available to you.
This policy applies to information handled through Revolution Casino websites, account services, communications, and related online activities. By using our services, you acknowledge the practices described below. We may request additional information where needed to provide services, meet operational responsibilities, or protect the platform and its users.
Information We Gather
The information collected by Revolution Casino depends on how you interact with us. Some details are provided directly by you, while others are generated through your use of the website and services.
- Identity information, such as your name, date of birth, and other details needed to confirm your identity and age.
- Contact information, including an email address and other communication details you choose to provide.
- Account information, including login credentials, account preferences, transaction history, and responsible gaming settings.
- Payment and financial information required to process deposits, withdrawals, refunds, or related account activity. Payment details may be handled by authorised payment providers.
- Verification information supplied during account checks, including documents or information used to prevent fraud and unauthorised activity.
- Technical information such as your IP address, browser type, device identifiers, operating system, language settings, and approximate location.
- Usage information, including pages viewed, games accessed, session times, interactions with features, and general navigation activity.
- Communications and support records, including messages, requests, feedback, and information provided when you contact us.
You should provide information that is accurate, current, and complete. If information changes, updating your account details helps us maintain accurate records and deliver our services properly.
How We Use Your Details
Revolution Casino uses personal information for clear and legitimate operational purposes. The information may be used to:
- Create, administer, and maintain your casino account.
- Process deposits, withdrawals, account adjustments, and other requested transactions.
- Confirm identity, age, account ownership, and eligibility to use the services.
- Monitor activity for fraud prevention, security, financial crime prevention, and platform integrity.
- Provide customer support, respond to enquiries, and resolve complaints or technical issues.
- Personalise website content, account features, and service communications.
- Analyse usage trends, improve games and website performance, and develop new features.
- Send service notices, account alerts, security messages, and other essential communications.
- Send promotional communications where permitted and where applicable preferences or consent requirements have been met.
- Protect the rights, property, and safety of Revolution Casino, its users, and relevant third parties.
- Meet applicable duties and respond to lawful requests from competent authorities.
Where processing is based on consent, you may withdraw that consent where appropriate. Withdrawal does not affect processing that took place before the withdrawal or processing supported by another lawful basis.
Cookies and Related Tools
Revolution Casino may use cookies, pixels, tags, local storage, and similar technologies. These tools are small data files or technical methods that help a website remember activity and recognise a returning browser or device.
Cookies may support essential functions such as account access, security, session management, and transaction processing. Other technologies can help us understand how visitors use the website, remember preferences, measure performance, and improve content.
Some cookies may be placed by service providers working on our behalf. Your browser or device may allow you to block, delete, or restrict cookies. Disabling essential cookies can affect website functionality, account access, or the availability of certain services.
When Information Is Shared
We do not treat personal information as public information. It may be disclosed where necessary for the purposes described in this policy, including to trusted providers that support the operation of Revolution Casino.
- Payment processors and financial service providers that assist with transactions.
- Identity verification, fraud prevention, security, and risk management providers.
- Technology, hosting, analytics, customer support, communications, and maintenance providers.
- Professional advisers, auditors, insurers, or business partners where a legitimate business need exists.
- Authorities, courts, regulators, or law enforcement bodies where disclosure is required or reasonably necessary to protect rights and safety.
- Relevant parties involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction.
Service providers are expected to handle information only for authorised purposes and with suitable confidentiality and security arrangements. We do not sell personal information as a standalone commercial product.
Keeping Data Secure
Revolution Casino applies reasonable technical, organisational, and administrative measures to protect information against unauthorised access, alteration, disclosure, loss, or destruction. Measures may include access controls, authentication procedures, monitoring, secure transmission methods, and restricted staff access.
No website, network, storage system, or electronic transmission can be guaranteed to be completely secure. You are responsible for protecting your account credentials, using a secure device, and notifying us promptly if you suspect that your account or login information has been compromised.
Access to personal information is limited to people and providers who need it for approved business purposes. We review security practices when appropriate and may update them as technology and operational risks change.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes explained in this policy. The retention period depends on the type of information, the reason it was collected, the ongoing relationship with you, and relevant operational, security, dispute, or compliance needs.
Information may be retained after an account is closed where it is needed to resolve disputes, enforce agreements, investigate suspicious activity, prevent repeat misuse, maintain business records, or meet applicable obligations. When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely isolate it from further use.
Your Privacy Choices
Depending on your circumstances and applicable rules, you may have rights concerning the personal information held about you. These may include the ability to:
- Request access to personal information we hold about you.
- Ask for inaccurate, incomplete, or outdated information to be corrected.
- Request deletion or restriction of information where there is a valid basis for doing so.
- Object to certain processing activities, including some direct marketing.
- Withdraw consent where processing relies on your consent.
- Request information about how personal data is used or shared.
These rights are not always absolute and may be subject to identity verification, security requirements, legal restrictions, or the need to retain certain records. We may ask for reasonable information to confirm that a request relates to the correct account. You can also manage promotional preferences through available account controls or the unsubscribe option in relevant messages.
Services Provided by Others
The Revolution Casino website may contain links, integrations, payment options, games, advertising features, or other services operated by third parties. Those providers may collect and process information under their own privacy policies and terms.
We are not responsible for the privacy practices, content, security, or availability of independent third-party websites and services. Before submitting information through an external service, you should review its privacy notice and understand how it handles personal data.
Third-party tools may also use cookies or similar technologies on the website to perform functions such as payment processing, analytics, security screening, or communication delivery. Their access is intended to be limited to the services they provide, but their own terms may apply.
Transfers Across Borders
Some providers supporting Revolution Casino may process or store information outside Australia or outside the country where you access the services. International processing can occur when we use global technology, payment, support, hosting, security, or analytics providers.
Where information is transferred internationally, we take reasonable steps to ensure that appropriate protections are considered and that the information is handled consistently with this policy. The safeguards used may depend on the destination, the provider, the type of information, and the nature of the service.
By using the website and providing information, you acknowledge that processing may take place in another jurisdiction. Privacy protections in those locations may differ from those available in your place of residence.
Changes to This Policy
We may revise this Privacy Policy when our services, technologies, providers, or privacy practices change. The updated version will be made available through the relevant Revolution Casino website or service channel.
Changes take effect when published unless a later effective date is stated. We encourage you to review this policy periodically. Where a change is significant, we may provide an additional notice through your account, by email, or through another suitable communication method.
How to Contact Us
If you have a privacy question, want to make a request, or believe that information connected with your account is inaccurate, please contact Revolution Casino at [email protected]. Include enough detail for us to understand your request, but do not send passwords, full payment card numbers, or other unnecessary sensitive information.
We may need to verify your identity before responding to an access, correction, deletion, or other privacy request. We aim to review enquiries fairly and within a reasonable period, taking into account the nature and complexity of the request.
Last updated: